Trainer for Effective Communication Skills
6 days ago
Job Title: Communication Skills Trainer
Job Description:The successful candidate will be responsible for delivering high-quality training programs to enhance the communication skills of our team members.
- Conduct comprehensive audits of calls, emails, and chats to ensure adherence to quality standards and operational guidelines.
- Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements.
- Innovate training materials by integrating floor requirements and best practices into the training curriculum.
Required Skills and Qualifications:
- Exceptional verbal and written communication skills in English.
- Strong facilitation and presentation skills with a proven ability to engage and motivate participants.
- Proficient in data handling, interpretation, and management.
- Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications.
Benefits:
This role offers an excellent opportunity to develop your training skills and contribute to the growth and success of our organization.
Others:
We are looking for a highly motivated and experienced trainer who can work effectively in a fast-paced environment and provide actionable feedback to stakeholders to drive continuous improvement.
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