Customer Experience Specialist

Job Title:Customer Experience SpecialistLocation: RemoteDepartment: Product TeamAbout the Role:We are seeking a highly motivated Customer Experience Specialist to join our product team. In this role, you will focus on understanding and capturing customer needs, behavior and feedback through structured research and surveys.Key Responsibilities:Customer...

Customer Experience SpecialistWe are seeking a skilled professional to deliver exceptional customer experiences that meet their evolving needs.The ideal candidate will possess excellent communication skills, problem-solving abilities, and technical skills to provide seamless customer support across multiple platforms.Respond to Customer Inquiries: Respond...

Customer Service RepresentativeWe are seeking a skilled professional to provide exceptional customer support, ensuring high levels of satisfaction and enhancing the overall customer experience.Key Responsibilities:Address customer inquiries and concerns in a timely and professional mannerResolve issues and maintain positive customer relationshipsCommunicate...

About the Role:We are seeking an experienced Customer Success Associate to drive customer satisfaction and growth.The successful candidate will have a proven track record of building strong relationships with customers, analyzing data to inform business decisions, and communicating effectively to drive results.Key Responsibilities:Monitor and analyze key...

Customer Service AdvocateWe are seeking a dedicated and detail-oriented professional to provide exceptional customer experiences.Key Responsibilities:Respond promptly and professionally to customer inquiries via email and other communication channels.Manage and resolve issues related to lost packages, damaged products, and incorrect orders.Process and manage...

Job OverviewThis role is responsible for maximizing field consultants' time with clients while developing trusting relationships with assigned field staff and operations management.The incumbent manages orders' timeliness, coordinates production schedules for assigned field staff, and establishes efficient schedules for internal customers through defined...

Guest Service CoordinatorWe are seeking a skilled Guest Service Coordinator to manage guest reservations, drive sales conversions, and deliver exceptional customer experiences.Key Responsibilities:Manage room reservations, group bookings, and event inquiries via phone, email & OTAs.Provide accurate information on availability, pricing, packages, and...

Job Title: Travel Experience SpecialistAs a key member of our team, you will play a vital role in delivering exceptional travel experiences for our customers.Action passenger names records and ensure timely service level agreement adherenceIssue refunds, air tickets, drive hotel and car invoicesRead and interpret fare rules in global distribution systems,...

Customer Service Specialist RoleWe are seeking a skilled Customer Service Specialist to join our team.This is a key role where you will be responsible for delivering exceptional customer experiences through multiple communication channels, including calls, emails, and chat.As a Customer Service Specialist, you will be the primary point of contact for...

Holiday Experiences is a great place to work, certified as a travel-tech company. We are headquartered in Gurugram and backed by leading VC firms. Our goal is to provide curated leisure travel experiences across 30+ global destinations using deep human expertise and AI technology.Our team specializes in transforming how Indians plan and experience their...