Product Implementation Manager
3 weeks ago
Job Summary
We are seeking an experienced Product Implementation Manager to join our team at Minions Ventures Pvt Ltd. As a key member of our product implementation team, you will be responsible for developing and defining product implementation roadmaps, working closely with cross-functional teams to ensure timely product launches, and owning customer onboarding and customer success.
Key Responsibilities
- Develop and define product implementation roadmaps
- Collaborate with engineering, design, marketing, sales, and QA teams to come up with time estimates and adhere to external commitments
- Identify new product features based on customer feedback
- Scope and prioritize activities based on business and customer impact
- Talk regularly with customers and improve the product based on feedback
- Define and continuously analyze metrics for the success of the product
- Be familiar with industry best practices for product implementation and improving processes at Minions Ventures Pvt Ltd
- Engage with multiple stakeholders within the organization
- Identify barriers to feature adoption and ensure systematic elimination of the same
- Manage project delivery to ensure timely product launches
- Own customer onboarding, customer experience, and customer success
- Participate in product demos to potential customers and understand their requirements and propose solutions using product features
Requirements
- 5+ years of product implementation experience
- First principle thinking and strong problem-solving ability
- Ability to write basic SQL queries and ask the right questions
- Knowledge and experience in using No/LowCode tools for quick prototyping
- Prior experience in Enterprise B2B SaaS product
- Proactive communication skills
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