Product manager
3 weeks ago
Job Title: Product Manager Location: Bangalore, India Experience : 3 to 5 Years Key responsibilities include: - Collaborating closely with the Product Manager for the journey to oversee multiple initial launches for beta customers, ensuring successful implementation and adoption.
- Working with Sales Account Managers (SAM) and Customer Success Managers (CSM) to drive journey migration and deliver measurable business outcomes for customers.
- Managing end-user and customer feedback by delivering new features and journeys, coordinating associated implementations or migrations.
- Partnering with Product Managers (PMs) and the Engineering team to identify and remove bottlenecks, delivering the experience that aligns with customer needs and expectations.
- Reducing customization requirements for new implementations or change requests (CRs) to streamline processes and improve efficiency.
- Enriching journey experiences across customers by cross-pollinating and incorporating customer CRs and feedback.
- Providing strategic product direction as the internal voice of the customer and serving as a senior member of the product team.
- Defining Minimum Viable Products (MVPs) for customers and guiding progressive product builds based on feature criticality within the journey.
- Ensuring deepening of journeys is delivered in a configurable manner, minimizing customization specific to individual customers.
- Owning the roadmap for migrating customers to standardized journeys, demonstrating the value of Annual Recurring Revenue (ARR) through journey deepening.
**Role Requirements:** - Bachelor's Degree in Engineering, with an MBA preferred.
- Previous experience in product implementation is essential.
- Strong communication skills to effectively collaborate with internal teams and external stakeholders.
- Ability to thrive under pressure and adapt to changing priorities in a dynamic environment.
- Skill in balancing user and customer needs with company vision to drive product success.
- Excellent time management skills to prioritize tasks and meet project deadlines effectively.
If you are a proactive and results-oriented individual with a passion for driving product success through effective implementation and adoption strategies, we invite you to join our team and contribute to our exciting journey.
Apply now to be part of our dynamic and innovative work environment
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