Senior Workflow Solutions Specialist

1 week ago


Pune, Maharashtra, India beBeeAdmin Full time ₹ 12,96,000 - ₹ 17,28,000

About Onit India

Onit is a global leader in enterprise workflow solutions for various departments. With Onit, companies can transform best practices into smarter workflows and operational efficiencies.

Position Summary

We seek a dedicated individual for the role of Business Applications Administrator, focused on Planhat and Salesforce Service Cloud systems. The ideal candidate will own and optimize these platforms as key business tools.

Key Responsibilities:

  • Own platform administration to ensure secure access, accurate data, and optimized workflows.
  • Translate business needs into platform roadmaps that drive adoption and process efficiency.
  • Automate and integrate systems to reduce manual work and improve accuracy.
  • Enable and train teams to confidently use tools.
  • Monitor and maintain system health to ensure reliability and performance.

Required Skills and Qualifications:

  • 5–8 years of experience in SaaS systems administration or customer success operations.
  • Expertise in Salesforce Service Cloud and/or Planhat (or ability to quickly master Planhat).
  • Proven record of engaging stakeholders and delivering scalable solutions.
  • Experience building and executing roadmaps.
  • Strong automation, workflow, and data management skills.

Benefits include opportunities for growth and professional development, working with modern technologies, and contributing to the success of a leading organization.

This role offers a chance to make a meaningful impact and take ownership of your work, collaborate with a talented team, and enjoy a dynamic and supportive work environment.



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