
Career Opportunity: Mental Health Specialist
11 hours ago
We're part of a purpose-driven movement dedicated to revolutionizing the way individuals experience support, safety, and well-being. Our holistic and intersectional mobile app empowers people to recognize, prevent, and overcome challenges like abuse, mental health struggles, and relationship issues.
About the RoleAs a compassionate Mental Health Specialist, you'll play a vital role in assisting individuals experiencing distress and promoting their overall well-being. We're seeking a skilled professional who can collaborate with our multidisciplinary team to ensure comprehensive and coordinated care for clients.
Key Responsibilities- To assist users who have experienced abuse, mental health issues, or trauma on voice and non-voice platforms (calls and chats).
- Conduct comprehensive user assessments, evaluating symptoms, identifying risk factors, and formulating customized plans.
- Provide immediate crisis intervention for individuals in distress, including assessing for safety, facilitating de-escalation, and coordinating referrals for further care if necessary.
- Educate clients and their families about rights violations, mental health conditions, treatment options, coping strategies, and community resources available to support their well-being.
- Collaborate with our team to ensure seamless communication and coordination of care.
- Maintain accurate and up-to-date records of client assessments, progress notes, and interventions in compliance with confidentiality and privacy regulations.
- Pursue ongoing training and professional development activities to stay informed about current developments in the field.
- Raise awareness about abuse, trauma, and mental health to reduce stigma and advocate for the importance of holistic wellness.
- Master's Degree in Psychology or Counselling.
- Preference for candidates specialized in counselling psychology.
- Flexibility to work in rotational shifts.
- Typing speed of 30-35 words per minute with 90% accuracy.
- Demonstrated ability to empathize with individuals who have experienced abuse or injustice, and provide compassionate support and understanding.
- Deep understanding of the importance of mental health and well-being, and a commitment to promoting mental health awareness and support.
- Collaborative team player.
- Structured and conceptual approach to work.
- Excellent communication skills, both written and verbal. Knowledge of regional languages is an added advantage.
- Strong organizational skills and attention to detail.
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