Telesales Team Growth Manager

2 weeks ago

Hyderabad, Telangana, India beBeeLeader Full time ₹ 20,00,000 - ₹ 25,00,000
Team Lead

A high-energy leader is required to manage, inspire and grow a team of 60+ telesales pharmacists.

Key Responsibilities:
  • Team Leadership & Ownership: Lead, mentor and manage a team of 60+ telesales pharmacists. Be the go-to person for escalations, problem-solving and on-floor decision-making.
  • Performance & Quality Management: Drive sales outcomes while ensuring top-notch call quality. Partner with the Quality team to monitor metrics, coach underperformers and recognize top achievers.
  • Roster & Resource Planning: Own attendance, rosters and workforce planning to ensure zero disruption in daily operations.
  • Process Excellence & Order Fulfilment: Ensure 100% accuracy and timeliness in order processing.
  • Training & People Development: Run regular training sessions to sharpen sales skills and product knowledge.
  • Culture & Professionalism: Uphold discipline, professionalism and company values on the floor.
Requirements:
  • Education: Graduate (Engineering or related field/Business schools preferred)
  • Experience: 1-2 years of experience in telesales/inside sales/call centre sales, with exposure to team handling
  • Leadership: Ability to lead large groups, inspire performance and make quick decisions under pressure
  • Skills: Excellent communication, analytical thinking and a knack for problem-solving
  • Mindset: Ambitious, resilient and ready to scale
Why Work Here?
  • Scale like never before: Lead a team of 60+ from day one
  • Growth opportunities: Get the chance to step into bigger roles as we scale
  • Impact-driven: Your work directly contributes to making healthcare affordable
  • Culture: Fast, data-driven, collaborative and entrepreneurial

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