
Optimizing Business Outcomes
3 days ago
We are seeking a highly analytical Business Operations Specialist to drive operational excellence, ensure data accuracy and provide critical insights to support business functions. If you are a detail-oriented problem-solver with a passion for process optimization and data-driven decision-making, we encourage you to apply.
Pipeline Management:
- Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness and consistency
- Maintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline data
- Marketing Management:
- Lead and coordinate marketing initiatives for both Software and Partnerships & alliances
- Work on required documentation as well as database management for campaigns
- Reporting & Analysis:
- Prepare and deliver accurate daily, weekly, and monthly reports without any misses, ensuring timely distribution to relevant stakeholders
- Develop and present multi-dimensional performance review templates and views for various functions to key management personnel monthly
- Ensure timely preparation and delivery of board decks on a periodic basis
- Conduct in-depth analysis of existing data to identify trends, opportunities, and areas for improvement
- Operational Efficiency & Process Improvement:
- Identify bottlenecks and inefficiencies in current workflows across all functions
- Design and implement highly effective and streamlined processes to optimize operational efficiency
- Reduce administrative tasks by identifying opportunities for process automation and actively working on their implementation
- Inside sales & Lead generation activities:
- Manage lead funnel with various lead generation avenues and track weekly to share timely recommendations
- Lead outreach and set up key meetings for team members
- Coordination & alignment with HQ:
- Work as a bridge between Business functions and HQ to coordinate and align on various scheduled as well as ad-hoc reports, initiatives
Required Skills and Qualifications:
- 3-4 years of experience in an MIS, Inside Sales Operations, or Sales Operations role
- Proficient in data analysis tools (e.g., Excel, SQL, BI tools like Tableau/Power BI)
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights
- Proven track record of designing and optimizing operational processes
- Meticulous attention to detail and a commitment to data accuracy
- Excellent written and verbal communication skills with the ability to present complex information clearly to diverse audiences
- Demonstrated ability to manage multiple projects simultaneously and deliver on deadlines
- Strong interpersonal skills and ability to collaborate effectively with cross-functional teams
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