
Academic Program Coordinator
2 days ago
We are a leading education consulting company, serving thousands of customers globally.
As an Account Manager-Operations, you will oversee the end-to-end process for each student subscribing to our Undergraduate and Masters service offerings. This includes collaborating with individual stakeholders on the application process.
Key Responsibilities:
- Coordinate with mentors, university selection teams, students, and parents on the application process.
- Understand customer needs and help them achieve their academic goals.
- Excellent writing skills with past experience in content editing/writing.
- Excellent organizational, project, and time management skills.
- Strong written and verbal communication skills, especially email communication.
Requirements:
- Intermediate to advanced Microsoft Office proficiency.
- A team-oriented mindset and the ability to coordinate with team members and other departments.
- Proven ability to work under pressure and meet tight deadlines.
- Flexibility, self-assurance, and innovative problem-solving aptitudes.
- Ability to gather feedback from customers and incorporate it for continuous process improvement.
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