Cybersecurity Specialist
2 days ago
We are seeking a highly skilled Cybersecurity Specialist to join our team. This role will be responsible for providing a managed service to clients, ensuring their Firewall infrastructure remains operational through proactive identification, investigation, and routing of incidents to correct resolver groups.
Key Responsibilities- Monitor client infrastructure and solutions
- Identify problems and errors prior to or when they occur
- Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
- Investigate first-line incidents assigned and identify the root cause of incidents and problems
- Provide telephonic or chat support to clients when required
- Schedule maintenance activity windows for patching and configuration changes
- Follow handover procedures for shift changes to ensure service continuity
- Report and escalate incidents where necessary
- Ensure efficient and comprehensive resolutions of incidents and requests
- Update existing knowledge articles or create new ones
This role may also contribute to / support on project work as and when required. You may work on implementing and delivering Disaster Recovery functions and tests.
About NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
BenefitsAs a Cybersecurity Specialist at NTT DATA, you can expect a competitive salary range of $85,000 - $115,000 per year, depending on your level of experience and qualifications. Our benefits package includes:
- A comprehensive health insurance plan
- A retirement savings plan with company match
- Flexible work arrangements, including remote work options
- A generous paid time off policy
- Ongoing training and development opportunities
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. Join our growing global team and accelerate your career with us.
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