
Financial Support Specialist
2 days ago
We are seeking a highly skilled Client Advocate to join our team. This role involves providing exceptional support and guidance to clients, focusing on their unique financial concerns and needs.
The ideal candidate will have strong communication skills, be able to build trust with clients, and effectively guide them through the initial stages of their journey.
- Answer client inquiries and address their financial concerns in a clear and concise manner.
- Analyze client data to identify opportunities for growth and provide tailored solutions.
- Maintain accurate records of client interactions and update CRM systems accordingly.
To succeed in this role, you will need:
- A minimum qualification of HSC (12th pass), with graduates preferred.
- Strong spoken English, preferably with a neutral accent.
- Previous experience in sales, BPO, or customer support is an asset.
- The ability to handle objections and maintain positive conversations.
- Residency in or near Thane.
- Opportunities for career growth in a rapidly expanding international business.
- A supportive, performance-driven culture with modern office facilities.
- Flexible scheduling with evening/night shifts and weekly offs.
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