
Lead Partner Integration Coordinator
3 days ago
We are seeking an experienced Partner Onboarding Specialist to join our team.
About the Role:
- This is a unique opportunity to work with partners, drive their onboarding process, and ensure successful integration into our systems and programs.
- You will serve as the primary contact for signed partners, guiding them through certification and setup.
- Collaborate with internal stakeholders to develop sales and marketing plans, identify early adopters, and facilitate access to our Partner Portal.
- Communicate with partners about remaining certification requirements and provide support in addressing these items.
- Maintain basic knowledge of our APIs to answer technical questions from partners building certified integrations.
- Work cross-functionally with teams (Sales, Product, Marketing) to provide partners with necessary resources for success.
Key Skills and Qualifications:
- Cross-functional collaboration: Demonstrated ability to manage complex projects involving multiple stakeholders.
- Project management: Experienced in handling projects and ensuring deliverables are met.
- Goal-oriented mindset, with focus on tracking and achieving launch project goals for each partner.
Qualifications:
- Bachelor's degree in Business, Communications, or related field.
- 5+ years of experience in customer success, account management, project management, or partner onboarding role.
- Collaborative work style, managing multiple onboarding processes simultaneously.
- Comfortable using CRM software (e.g., Salesforce), project management software, and data tracking systems.
- Experience in SaaS environment preferred.
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