Business System Analyst Professional
4 days ago
The role of a Business System Analyst 2 is to act as a liaison between clients and technical delivery teams, utilizing strong business and technical expertise.
Key Responsibilities:- Support client data onboarding from multiple vendors/sources by analyzing data quality and identifying trends, issues, and recommending changes.
- Maintain process documents and update them regularly, ensuring effective knowledge sharing within the team.
- Work with clients and internal teams to understand, define, and document business and/or campaign requirements using standard templates.
- Create, support, troubleshoot, and deliver on client requests in support of day-to-day marketing operations.
- Support functional testing efforts for database enhancements and ensure accurate on-time delivery.
- Have effective client meetings, understand deliverables, and drive successful outcomes.
- Support the team to improve delivery quality, repeatability, and on-time delivery.
Core Skills:
- At least 2 years of experience in a BA Role in the IT industry.
- Understanding of Requirements articulation to user stories, BRD, FSD, documentation, and acceptance criteria.
- Understanding of SDLC and Agile methodologies.
- Understanding of Data Models, data warehouses, and data dictionaries.
- Understanding of Databases and SQL Concepts.
Nice to have:
- Knowledge of CRM and Loyalty concepts.
- Brief understanding of marketing CRM, digital marketing, or marketing concepts.
- Exposure to marketing campaign tools (Unica, Adobe, Eloqua, Marketo, Responsys, Zeta, etc.) and ability to learn new campaign platforms.
- Exposure to data warehousing, data lake, and data mart concepts.
- Exposure to real-time, API, HTML, or web technologies.
Salary Range: $80,000 - $110,000 per year. This role offers a hybrid working model, allowing for flexibility and work-life balance.
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