Business Systems Integration Specialist

5 days ago

Kottayam, Kerala, India beBeeIntegration Full time US$ 1,20,000 - US$ 1,80,000

Role Overview

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This position focuses on integrating Atlassian products to create a seamless workplace platform. The successful candidate will own the product roadmap, maintain the product backlog, and prioritize work to deliver value to employees.

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Responsibilities

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  • Develop and maintain the Atlassian product roadmap to align with business objectives">
  • Collaborate with stakeholders to identify pain points, map processes, and design innovative solutions">
  • Lead workshops and implement rapid prototypes and proof-of-concepts to drive new ways of working">
  • Integrate Jira and Confluence with other SaaS tools using APIs, marketplace apps, and automations to automate end-to-end flows">
  • Curate and govern plug-ins to ensure performance, security, and measurable ROI">
  • Design dashboards and OKRs to surface insights, track adoption, and tell clear stories with data">
  • Champion change management by crafting communication plans, delivering live training, and publishing self-service content to drive enthusiastic uptake">
  • Define and audit permission models to balance collaboration, privacy, and compliance requirements">
  • Upskill the Global Service Desk team to scale end-user support">
  • Optimize performance by removing unused objects in Jira and supporting content management best practices in Confluence">
  • Build business cases for new technology that will scale how we deliver to customers">
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Requirements

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  • 6+ years administering Jira and Confluence and AI-driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users">
  • Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks">
  • Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js)">
  • Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery">
  • Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams">
  • Passion for experimentation, continuous improvement, and simplifying complex processes">
  • Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams">
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Additional Information

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Please note that this role requires candidates to work in US Shift.

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