Oracle Apps DBA

1 month ago


Hyderabad, Telangana, India Oracle Full time

​Job Title : Oracle Apps DBA - Middleware / Integration Specialist

​Job Location : Not Specified

Experience Range : 6-15 years

Key Responsibilities

  1. Collaborate with DevOps teams to identify and troubleshoot performance issues in customer environments.
  2. Develop and maintain monitoring tools to analyze performance metrics and identify potential impact areas.
  3. Analyze root causes of performance issues and advise on improvements.
  4. Work with Operations to perform CAPA on major customer issues.
  5. Point of contact for performance-related issues and collaborate with other teams to strengthen the support model.
  6. Develop performance POCs to assist Support engineers in identifying and resolving performance-related issues.
  7. Collaborate with Product Strategy on product improvement recommendations.
  8. Handle complex technical issues during critical customer escalations.
  9. Work with Cloud Operations and Development on improvements through sensors and process enhancements.
  10. Understand the capabilities and tooling needs of support and drive innovation in tools such as sensors, log parser tools, scripting, and analyzers.
  11. Work with Development to incorporate tools into the application (shift left focus).
  12. Collaborate with Documentation teams to improve documentation when issues have been identified for better self-service and reduced service requests.

Qualifications:


  • BS Computer Science/Management Information Systems/Science/Engineering/Math/Physics/Chemistry with 3.0 GPA or demonstrated professional/technical experience, preferably in Oracle.
  • Six plus years' experience with core/application products in Apps DBA or Sys DBA role.
  • Experience building and/or troubleshooting enterprise business applications.
  • Operations/DBA/DevOps/DevSecOps experience in managing enterprise business applications.
  • Strong understanding of integration platforms such as Oracle Integration Cloud, MuleSoft, and TIBCO to troubleshoot issues in the Middleware layer.
  • Strong knowledge of SOAP, REST Event Hub, WebLogic, Web services, and SOA.
  • Exceptional diagnostic and troubleshooting skills across all layers of infrastructure and skilled in using industry-standard tools and techniques.
  • Extensive experience monitoring, tuning, and/or changing complex applications to optimize product configuration to meet customer expectations.
  • Extensive experience with one or many aspects of Enterprise Business Application (product expertise, log analysis, structured troubleshooting techniques, etc.).
  • Knowledge of networks, database configuration, server configuration, Web Server optimization, load balancing hardware, SQL tuning, and so on.
  • Ability to assist junior team members in training on new products and technologies.
  • Ability to simplify and communicate complex technical information to customer executives.
  • Self-starter with strong persuasive and perseverance abilities to drive the troubleshooting process.


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