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Dispute Resolution Specialist
1 week ago
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
In this role, you will be part of a dynamic business environment where you can learn, grow, and excel. You will contribute to our business operations by learning about and participating in various organizational functions.
Key Responsibilities:
- Managing the end-to-end process for US FI Chargeback and Disputes cycles.
- Participating in all training and skill development workshops and seminars.
- Working closely with managers and supervisors to understand and learn about the decision-making processes.
- Assisting in the management of daily operations within various departments.
