Technical Specialist for Secure IT Operations

6 days ago


Vizag, Andhra Pradesh, India beBeeItSpecialist Full time ₹ 60,00,000 - ₹ 1,00,00,000
About IT and Network Support

We are seeking a highly skilled IT Engineer to join our global distributed team. As a key member, you will be responsible for ensuring secure, reliable IT operations across systems, networks, and devices.

Your primary focus will be on providing top-notch support and troubleshooting services for employees' hardware, software, and connectivity issues.

You will also be responsible for managing user accounts and permissions across various tools, monitoring system access, and ensuring compliance with company policies.

Additionally, you will implement IT security best practices to protect sensitive data and perform regular audits of access controls, patches, and updates.

Key Responsibilities
  • IT Support & Troubleshooting
    • Provide remote support for employees' hardware, software, and connectivity issues.
    • Manage onboarding and offboarding processes, including provisioning laptops, accounts, and tools.
    • Maintain documentation for IT support procedures.
  • Systems Administration
    • Manage user accounts and permissions across tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure).
    • Monitor system access and ensure compliance with company policies.
    • Support VPN, endpoint security, and multi-factor authentication setup.
  • Network & Security Management
    • Implement IT security best practices to protect sensitive data (HIPAA, SOC2 alignment).
    • Perform regular audits of access controls, patches, and updates.
    • Respond to IT security incidents and escalate as needed.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 3+ years of IT support, systems administration, or similar experience.
  • Strong knowledge of Windows, macOS, and Linux environments.
  • Experience with Google Workspace / Office 365 administration.
  • Familiarity with VPNs, firewalls, endpoint protection, and security best practices.
  • Hands-on experience with cloud platforms (AWS, GCP, or Azure) is a plus.
  • Excellent troubleshooting, communication, and documentation skills.
  • Ability to work independently in a remote environment and collaborate across time zones.


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