Reliability Engineering Leadership Position

Job Title: Site Reliability Engineering (SRE) Manager

Location: Hyderabad

Employment Type: Full-Time

Work Model - 3 Days from office (Hybrid)

Summary:

The SRE Manager at our organization will lead the reliability engineering function, ensuring infrastructure resiliency and optimal operational performance. This hybrid role blends technical leadership with team mentorship and cross-functional coordination.

Responsibilities:

• We are seeking a skilled SRE Manager to establish and lead the implementation of organizational reliability strategies, aligning SLAs, SLOs, and Error Budgets with business goals and customer expectations.
• The successful candidate will develop and institutionalize incident response frameworks, including escalation policies, on-call scheduling, service ownership mapping, and RCA process governance.
• This role involves leading technical reviews for infrastructure reliability design, high-availability architectures, and resiliency patterns across distributed cloud services. The ideal candidate will champion observability and monitoring culture by standardizing tooling, alert definitions, dashboard templates, and telemetry data schemas across all product teams.
• The SRE Manager will drive continuous improvement through operational maturity assessments, toil elimination initiatives, and SRE OKRs aligned with product objectives. They will collaborate with cloud engineering and platform teams to introduce self-healing systems, capacity-aware autoscaling, and latency-optimized service mesh patterns.
• The successful candidate will act as the principal escalation point for reliability-related concerns and ensure incident retrospectives lead to measurable improvements in uptime and MTTR.
• This role requires owning runbook standardization, capacity planning, failure mode analysis, and production readiness reviews for new feature launches. The SRE Manager will also mentor and develop a high-performing SRE team, fostering a proactive ownership culture, encouraging cross-functional knowledge sharing, and establishing technical career pathways.
• Candidates must have excellent communication skills and be able to collaborate with leadership, delivery, and customer stakeholders to define reliability goals, track performance, and demonstrate ROI on SRE investments

Requirements:

To be considered for this position, candidates should have:

• 10+ years total experience, with 3+ years in a leadership role in SRE or Cloud Operations.

Key Skills:

The ideal candidate will possess the following skills and qualifications:

• Deep understanding of Kubernetes, GKE, Prometheus, Terraform
• Cloud: Advanced GCP administration
• CI/CD: Jenkins, Argo CD, GitHub Actions
• Incident Management: Full lifecycle, tools like OpsGenie

Nice to Have:

Additional skills and qualifications that would be beneficial for this role include:

• Knowledge of service mesh and observability stacks
• Strong scripting skills (Python, Bash)
• Big Query /Dataflow exposure for telemetry

About Our Organization

Our organization is a global digital product engineering company with 16+ years of experience helping Fortune 500 enterprises and high-growth brands accelerate innovation, modernize technology, and drive digital transformation. We help businesses solve complex challenges and unlock new growth opportunities.

We believe technology is only as powerful as the people behind it. We foster a culture of collaboration, creativity, and continuous learning, where big ideas turn into real impact. Whether you're building seamless digital experiences, optimizing enterprise platforms, or tackling complex integrations, you'll be part of a dynamic, fast-moving team that values innovation and ownership.