Digital Solution Expert

3 weeks ago

Chennai, Tamil Nadu, India TaskUs Full time

Company Overview


We are a dynamic and innovative company, TaskUs, seeking a highly motivated and experienced Digital Solution Expert to join our team. Our team plays a crucial role in the sales process by providing technical expertise and support to the sales team in identifying, qualifying, and closing deals for digital solutions.


Job Description


The ideal candidate will have a strong background in pre-sales and understanding of automated and digital solutions. As a Digital Solution Expert, you will be responsible for:



  • Responding to requests for proposals (RFPs), requests for information (RFIs), and other customer inquiries with high-quality, accurate, and timely responses.
  • Collaborating with cross-functional teams, including sales, ensuring a smooth transition from pre-sales to post-sales activities.
  • Conducting product demos and presentations to showcase the value and capabilities of our digital solutions, tailoring them to each customer's specific needs.
  • Developing a deep understanding of our products and solutions, staying up-to-date with new features, updates, and industry trends.
  • Proactively identifying opportunities for upselling and expansion within the customer base, working closely with the sales team to drive revenue growth.
  • Staying informed about the competitive landscape and market trends, providing insights and recommendations to internal stakeholders for product improvements and go-to-market strategies.

Required Skills and Qualifications


To be successful in this role, you must have:



  • A Bachelor's degree in business, information technology, computer science, or a related field.
  • Proven experience in a customer-facing role, 3+ years' experience.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment, with a strong sense of accountability and initiative.
  • Demonstrated experience in conducting product demos and delivering persuasive presentations to diverse audiences.
  • Ability to build and maintain strong relationships with customers and operations team, understanding their unique needs and objectives.
  • Familiarity with digital solutions, software-as-a-service (SaaS) products, or technology-driven industries is highly desirable.
  • Knowledge in technical aspects, including AI/ML, is a plus.
  • Ability to thrive in a fast-paced, dynamic environment with multiple priorities and deadlines.

Benefits


As a valued member of our team, you can expect:



  • A competitive salary of $120,000 - $180,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including vacation days and holidays.
  • Opportunities for professional growth and development, including training and education programs.

Others


We invite you to explore all TaskUs career opportunities and apply through our website. We are committed to providing equal access to opportunities and welcome applicants from diverse backgrounds. If you need reasonable accommodations in any part of the hiring process, please let us know.

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