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Retail Director Role
3 weeks ago
Job Title
We are seeking an experienced Store Director to oversee the sales and marketing of our showroom, achieve business objectives, execute promotional campaigns, develop product promotion strategies, and ensure compliance with company policies.
Main Responsibilities:
- Develop and execute strategic plans to drive sales and revenue growth.
- Maintain operational systems, supervise IT infrastructure, and coordinate with suppliers for timely replenishment.
- Monitor stock movements, ensure accurate product labeling, and optimize layout, merchandising, and customer flow to boost sales and customer experience.
- Lead sales and service teams to enhance customer satisfaction, manage wholesale/project orders, and delivery coordination.
- Recruit, train, and evaluate staff, manage performance metrics, and employee relations.
- Monitor expenses and ensure showroom profitability, develop and manage online promotion strategies, and work closely with logistics to fulfill client needs.
Requirements:
- Bachelor's degree or above in Sales, Marketing, International Trade, or related field.
- 5+ years' experience in store sales and management, with at least 2 years in tile/sanitary ware sales leadership.
- Proven track record managing teams of 10+ in cross-cultural environments, experience running a showroom with monthly sales exceeding USD 100,000.
Core Competencies:
- Retail operations management
- Sales & marketing leadership
- Team training & performance management
- Customer experience optimization
- Inventory & cost control
- Crisis management and problem-solving
