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Job Description

Nua is a direct-to-consumer brand dedicated to transforming women's wellness in India.

We build a wellness platform with great products, an impactful community, and a personalized customer experience.

Our story began with a customized sanitary pad designed around a woman's needs. We have since grown with innovative, inclusive, and effective products that are Made Safe certified and backed by science.

We continue to co-create products with our community and fuel the D2C revolution through deep consumer insights and technology investments.

Key Responsibilities:

  • Answer and address incoming/outgoing phone calls promptly and professionally
  • Prioritize calls based on urgency and importance
  • Redirect calls to relevant team members as needed
  • Deliver exceptional customer service through phone interactions
  • Follow up with clients and customers via phone when required