Global Customer Care Representative
1 week ago
We are seeking a dedicated professional to handle our international customer support operations. The ideal candidate will provide top-notch service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional manner.
- Communicate with international customers via email, chat, phone, and SMS.
- Resolve customer inquiries related to products, services, orders, payments, and shipping with accuracy and efficiency.
- Maintain a positive, empathetic, and professional attitude towards customers at all times.
- Update customer records and interactions in CRM systems accurately and timely.
- Coordinate with internal teams (Sales, Technical, Logistics) to resolve customer issues effectively.
- Monitor customer feedback and report recurring issues to management for process improvement.
- Meet individual and team performance metrics, including response time, customer satisfaction score (CSAT), and resolution time.
- Bachelor's degree in any discipline or relevant field.
- Excellent written and spoken English communication skills.
- Prior experience in customer-facing roles, preferably in an international BPO or shared service environment.
- Good computer skills, including MS Office and CRM software.
- Ability to handle stressful situations calmly and professionally.
- Strong problem-solving skills and attention to detail.
-
Customer Service Representative
2 weeks ago
Solapur, Maharashtra, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 4,50,000Customer Service Representative JobWe are seeking an experienced Customer Care Executive to join our team in Solapur, India. The ideal candidate will have experience working in a BPO industry setting, with excellent communication skills and a strong focus on customer satisfaction.
-
Solapur Customer Service Representative
7 days ago
Solapur, Maharashtra, India beBeeCustomerCare Full time ₹ 1,80,000 - ₹ 2,00,000Job OpportunityWe are seeking a highly skilled professional to fill the role of Customer Care Representative. The ideal candidate will possess excellent communication skills and be able to effectively handle customer inquiries through voice calls.Key Responsibilities:Deliver exceptional customer service by resolving customer complaints and concerns in a...
-
Customer Care Specialist
1 week ago
Solapur, Maharashtra, India beBeeCustomerCare Full time ₹ 12,00,000 - ₹ 15,00,000Customer Care SpecialistWe are seeking a skilled Customer Care Specialist to join our team. This role involves managing service requests, liaising with partners, and ensuring timely resolution of customer issues.This is a full-time on-site position for a Service Coordinator located in Gurugram. Daily tasks include handling customer inquiries, maintaining...
-
Customer Service Representative
1 week ago
Solapur, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000Customer Service Representative PositionGrowing your professional career is an excellent opportunity for us to seek a motivated Customer Service Representative. This is a full-time remote position that offers excellent growth opportunities.The ideal candidate will have:A proven track record of success in customer-facing roles or sales support positions (5+...
-
Customer Service Representative
2 weeks ago
Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 70,00,000Job Title: Customer Service RepresentativeWe are seeking a dedicated and enthusiastic support professional to join our organization. The ideal candidate will be responsible for delivering exceptional customer service to students through various communication channels.
-
Customer Service Representative
2 weeks ago
Solapur, Maharashtra, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000Job Title: Customer Service Representative At Atrangi Studio, we are seeking a highly skilled Customer Service Representative to join our team. This role is responsible for providing exceptional customer service, resolving technical issues, and ensuring customer satisfaction.Address customer queries across various platforms, including WhatsApp, email,...
-
Customer Service Representative Position
1 week ago
Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000Customer Service Representative PositionA part-time remote Customer Service Representative is needed to deliver exceptional customer experiences, ensuring customer satisfaction and promoting excellent customer relationships.Main Responsibilities:Manage customer interactions and resolve issues in a timely and professional manner.Maintain positive customer...
-
Customer Support Representative
1 week ago
Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 80,00,000We are seeking a skilled professional to fill the position of Customer Support Representative. As a key member of our team, you will play a vital role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesTo provide timely and effective responses to customer inquiries via phone, email, or chat.To efficiently resolve...
-
Customer Service Representative
2 weeks ago
Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 7,50,000Job OpportunityWe are looking for a highly skilled and dedicated Customer Service Representative to join our organization.This role involves providing exceptional customer service support via various communication channels, ensuring prompt and effective resolution of customer queries.The ideal candidate will possess excellent communication skills, both...
-
Care Specialist
1 week ago
Solapur, Maharashtra, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 10,00,000Customer Service RepresentativeWe're looking for a dedicated and passionate individual to join our team as a customer service representative.About the Role:Assist customers, resolve queries, and ensure a seamless experienceBe enthusiastic about communication, problem-solving, and building strong customer relationships
