Customer Support Specialist

6 days ago


Jaipur, Rajasthan, India Ubuy Inc Full time

At Ubuy Inc., we're committed to delivering exceptional customer experiences across borders. As a Customer Support Executive, you'll play a vital role in facilitating seamless interactions between our customers and our global teams.

The Role

You will be responsible for:

  • Providing top-notch support to customers through inbound calls and emails, ensuring their queries are resolved efficiently and effectively.
  • Collaborating with internal teams to ensure prompt and accurate order processing and delivery, driving customer satisfaction.
  • Escalating customer feedback as required, fostering a culture of continuous improvement.

Ideal Profile

  • You possess excellent interpersonal, written, and verbal communication skills, with a strong ability to empathize with customers.
  • You're a team player who can manage multiple stakeholders, prioritizing tasks and meeting deadlines.
  • You're analytical, with a keen eye for detail and a commitment to delivering high-quality work.

What's on Offer?

  • Opportunity to work with a market leader in Consumer Internet/D2C, driving innovation and growth.
  • Collaborate with best-in-class talent, learning from their expertise and experiences.


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