Customer Support Specialist
6 days ago
At Ubuy Inc., we're committed to delivering exceptional customer experiences across borders. As a Customer Support Executive, you'll play a vital role in facilitating seamless interactions between our customers and our global teams.
The Role
You will be responsible for:
- Providing top-notch support to customers through inbound calls and emails, ensuring their queries are resolved efficiently and effectively.
- Collaborating with internal teams to ensure prompt and accurate order processing and delivery, driving customer satisfaction.
- Escalating customer feedback as required, fostering a culture of continuous improvement.
Ideal Profile
- You possess excellent interpersonal, written, and verbal communication skills, with a strong ability to empathize with customers.
- You're a team player who can manage multiple stakeholders, prioritizing tasks and meeting deadlines.
- You're analytical, with a keen eye for detail and a commitment to delivering high-quality work.
What's on Offer?
- Opportunity to work with a market leader in Consumer Internet/D2C, driving innovation and growth.
- Collaborate with best-in-class talent, learning from their expertise and experiences.
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