
Global Content Developer
1 day ago
About the Position:
We are seeking a skilled content developer to join our global operations team. As a key member of this team, you will be responsible for creating high-quality content that supports our global presence.
Your Key Responsibilities:
- Create standard operating procedure documents and email communications for customers.
- Document operational processes and create messaging for a global audience, using our style guide as a reference.
- Work with stakeholders to understand business priorities and legal requirements that drive the need for high-quality content.
- Identify opportunities to improve the reader experience and implement changes to enhance content readability, discoverability, and usability.
What We're Looking For:
- Experience managing complex content projects and working on multiple tasks simultaneously.
- Mastery of verbal and written English communications and exceptional proofreading and content creation skills.
- Strong content strategy and information architecture skills, with a proven track record of delivering high-quality content in a fast-paced environment.
- Able to work in a diverse team and prioritize multiple stakeholder relationships and needs.
About Our Team:
Our team is a global collective based in various locations. We use data to inform our decisions about content and advocate for the customer experience while balancing advocacy with the need for action. We measure success by having clear and simple content that answers readers' questions before they arise.
What We Offer:
- An inclusive culture that empowers employees to deliver excellent results for our customers.
- Ongoing training and development opportunities to help you grow your skills and career.
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