
Executive Operations Director
2 weeks ago
Job Summary:
We are seeking a seasoned hospitality professional to oversee the operations of an upscale hotel. The ideal candidate will possess strong leadership skills, excellent communication abilities, and commercial acumen.
- Operational Excellence: Lead the hotel's overall operations, ensuring seamless coordination between departments.
- Financial Oversight: Manage the annual operating budget, ensuring profitability and efficient use of resources.
- Guest Experience: Uphold high standards of guest satisfaction and service excellence.
The selected candidate will play a pivotal role in driving business continuity, operational efficiency, and long-term success.
Candidate Requirements:
We seek a candidate with:
- A Bachelor's Degree or Diploma in Hotel Management or Hospitality Administration.
- A minimum of 8-10 years of progressive experience in the hospitality industry, with at least 3–4 years in a senior leadership role.
- Prior involvement in the opening of a hotel or large-scale hospitality project is highly preferred.
The ideal candidate should possess:
- Strong leadership, organizational, and decision-making capabilities.
- Excellent communication, interpersonal, and negotiation skills.
- Commercially astute with sound understanding of budgeting, forecasting, and revenue management.
- High degree of integrity, professionalism, and cultural sensitivity.
- Proficient in hospitality technology platforms (PMS, POS, CRM, etc.).
- Fluency in English is mandatory; knowledge of local/regional languages is an asset.
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