Cybersecurity Support Specialist

2 weeks ago


Mysore, Karnataka, India beBeeOperations Full time ₹ 12,00,000 - ₹ 20,00,000
Job Role

We are seeking an expert in channel operations to support our internal and external partners. As a key member of our team, you will be responsible for managing inbound requests, ensuring accurate data, and providing exceptional customer service.


  • Granting access to partner portals
  • Ensuring compliance with program requirements
  • Handling deal registration exceptions
  • Updating partner information in Salesforce
  • Supporting partner onboarding processes
Requirements

To succeed in this role, you should have:


  • At least 4 years of experience in managing high-volume cases using email-based ticketing systems
  • Excellent customer service skills and attention to detail
  • Effective communication skills for all levels within the organization
  • Experience working with cross-functional teams
  • Proficiency in G-suite, ServiceNow, and Salesforce
The Team

Our Sales Operations team supports sales account managers and systems engineers in large-scale migrations to more secure cybersecurity solutions.


As a member of our team, you will provide research, reports, and develop systems and processes that enable sales success.



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