
Operations Manager
21 hours ago
We are seeking a detail-driven and hands-on professional to oversee daily operations across Amazon and Quick Commerce platforms for a fast-growing direct-to-consumer brand.
- Create, optimize, and manage product listings on Amazon Seller Central to ensure accurate content and compliance with platform policies.
- Manage FBA and FBM workflows, including inventory planning, order fulfillment, returns, and reimbursement claims.
- Monitor and improve account health metrics – Buy Box share, cancellations, late dispatches, and customer feedback.
- Protect brand presence by handling hijacked listings, unauthorized sellers, and compliance escalations.
- Prepare weekly dashboards on sales, category trends, stock movement, and operational issues.
The ideal candidate will possess excellent organizational skills and be able to multitask effectively in a fast-paced environment.
- Cross-functional team collaboration and communication are essential in this role.
- The successful candidate will have experience working with e-commerce platforms and managing logistics operations.
- A strong understanding of data analysis and reporting is necessary to drive business decisions.
Proficiency in Amazon Seller Central, Quick Commerce, and other related software systems is required.
- Experience with inventory management, shipping, and order fulfillment is also necessary.
- Familiarity with accounting and financial software is beneficial for reconciliation and settlement purposes.
This is an exciting opportunity for a skilled and motivated individual to join our team as an Assistant Manager.
- Reporting directly to [Manager's Name], you will play a key role in driving the success of our direct-to-consumer brand.
- As a highly organized and results-driven professional, you will be responsible for overseeing daily operations, managing logistics, and ensuring seamless customer experiences.
The ideal candidate will possess:
- 2–4 years of experience in Amazon and/or Quick Commerce operations.
- Must have worked with direct-to-consumer brands (not agencies/resellers).
- Solid understanding of e-commerce workflows: catalog, inventory, fulfillment, and platform compliance.
- Proficient in Excel/Google Sheets; ability to generate insights from data.
- Strong communication skills, problem-solving ability, and ownership mindset.
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