Distributed System Engineer

2 days ago

Nagpur, Maharashtra, India beBeeCloudNativeSupport Full time ₹ 10,00,000 - ₹ 20,00,000
Job Title: Cloud Native Support Engineer

We are seeking a skilled proactive engineer to maintain cloud-native applications, troubleshoot production issues, and ensure smooth operations through effective ticket handling and resolution.

The ideal candidate will be responsible for deploying, managing, and monitoring containerized applications using Kubernetes, maintaining and optimizing cloud infrastructure, automating deployments and infrastructure using CI/CD pipelines and Infrastructure as Code IaC tools like Terraform or Helm, and monitoring system performance, availability, and security.

  • Cloud Operations:
  • Deploy manage and monitor containerized applications using Kubernetes.
  • Maintain and optimize cloud infrastructure.
  • Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code IaC tools like Terraform or Helm.
  • Monitor system performance availability and security.
  • Java Application Support:
  • Troubleshoot and debug Java-based microservices and APIs.
  • Collaborate with development teams to resolve application issues.
  • Participate in code reviews and suggest performance improvements.
  • ServiceNow (SNOW) Support:
  • Handle incident problem and change management via ServiceNow.
  • Raise track and resolve support tickets in coordination with internal and external teams.
  • Document root cause analysis RCA and resolution steps for recurring issues.
  • Collaboration & Documentation:
  • Work closely with DevOps QA and development teams.
  • Maintain technical documentation runbooks and knowledge base articles.
  • Participate in on-call rotations and provide timely support for critical issues.

Required Skills:

  • Strong hands-on experience with Kubernetes and container orchestration.
  • Proficiency in Java and related frameworks Spring Boot REST APIs.
  • Experience with cloud platforms AWS Azure or GCP.
  • Familiarity with ServiceNow or similar ITSM tools.
  • Good understanding of CI/CD tools Jenkins GitLab CI etc.
  • Knowledge of monitoring tools Prometheus Grafana ELK etc.

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