Site Operations Manager

3 days ago

Bikaner, Rajasthan, India beBeeOperations Full time ₹ 5,00,000 - ₹ 8,00,000

About this role:

This position is responsible for overseeing day-to-day operations of a cafeteria or site, ensuring efficient execution of services and maintaining high standards of hygiene and customer satisfaction.

Key Responsibilities:

  • Manage daily operations to ensure smooth functioning as per established procedures.
  • Act as the primary point of contact between management, client administration, and vendors.
  • Monitor food preparation, service timelines, portion control, and presentation.
  • Maintain strict adherence to hygiene, cleanliness, and safety protocols at all times.
  • Address user escalations, feedback, and complaints in a prompt and professional manner.
  • Manage inventory logs, sales reports, and reconcile POS data with backend systems.
  • Conduct regular audits and share site performance updates with the central team.
  • Manage attendance and discipline of vendor staff on-site.
  • Coordinate with the technical team for app issues, device support, and updates.
  • Support events, menu changes, and promotions on-site.

Requirements:

  • Minimum 2–4 years of experience in cafeteria, hospitality, or food service operations.
  • Graduate degree in Hotel Management / Hospitality preferred but not mandatory.
  • Excellent interpersonal and communication skills.
  • Hands-on experience with POS machines and basic tech applications.
  • Ability to multitask and manage time efficiently.
  • Flexibility to work varied hours, including weekends or shifts if required.
  • Basic understanding of food safety and hygiene norms.

Working Conditions:

  • Full-time, on-site position.
  • Uniform and training will be provided.

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