Support Specialist for Advanced Optical Systems

3 days ago


Bengaluru, Karnataka, India beBeePhotonics Full time ₹ 8,00,000 - ₹ 12,00,000
Optics and Photonics Support Specialist

Provide technical support to customers utilizing optical components in various application spaces.

Key Responsibilities:
  • Assist customers via phone, chat, and email with product selection and integration.
  • Field custom optics requests and vet based on manufacturing capabilities.
Pre-Sales and Post-Sales Support:
  • Provide pre-sales support in the form of quotes, pricing, and availability.
  • Provide post-sales support in the form of troubleshooting and RMA creation.
Skills and Qualifications:
  • Basic knowledge and technical aptitude in optics, photonics, and related fields.
  • Proficiency in key engineering/physics/optics/photonics concepts.
  • Ability to review, edit, and draft technical documents such as specification sheets.
Requirements:
  • Associates degree or Bachelor's degree in Optics, Photonics, Physics, or related field.
  • Master's degree in Optics, Photonics, Optoelectronics, Physics, or related field.
Benefits:

Extensive training programs and internal development opportunities.

A range of employee benefits including employee provident fund and personal medical benefits.



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