Cyber Network Specialist

5 days ago


Vadodara, Gujarat, India beBeeNetwork Full time ₹ 5,00,000 - ₹ 10,00,000

Job Opportunity: Cyber Network Specialist

We are seeking a skilled professional to join our team and oversee the maintenance of global IT infrastructure.

Key Responsibilities:
  • Provide first-level support for Global IT infrastructure systems.
  • Monitor network performance utilizing industry-standard tools like SolarWinds, Manage Engine, Cisco Prime, NAGIOS.
  • Perform proactive monitoring of Cisco R&S, HP Aruba, Ruckus Wireless, WAN and ISP links.
  • Handle bandwidth utilization analysis and generate reports on availability and trends.
  • Respond to alerts/notifications configured in monitoring systems.
  • Carry out basic network operations including VLAN creation, port/user mapping, DHCP, wireless connectivity troubleshooting, etc.
  • Coordinate with ISPs and third-party vendors for issue resolution.
  • Adhere to ITIL processes for Incident, Problem, Change & Configuration Management.
  • Work with ticketing tools like ServiceNow for issue tracking and resolution.

Technical Requirements:

  • 1 to 3 years of experience in a global IT environment.
  • Hands-on experience with monitoring tools and network equipment.
  • Familiarity with LAN/WAN bandwidth and performance monitoring.
  • Experience in generating technical reports for clients or management.
  • Exposure to global customer support environments.

Required Skills:

  • Strong verbal and written communication skills.
  • Experience with Global IT operations.
  • Proficient in monitoring and ticketing tools.

Preferred Skills:

  • Understanding of ITIL framework and processes.
  • CCNA certification is an advantage.


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