Senior Digital Experience Designer

2 days ago

Ajmer, Rajasthan, India beBeeUserExperience Full time ₹ 12,00,000 - ₹ 20,00,000
UX Researcher Job Description

Deliver exceptional user experiences that drive business growth as a UX Researcher. You will shape the future of our digital ecosystem by leading user research initiatives and designing research studies to inform product decisions.

The ideal candidate has a strong understanding of customer needs, behaviors, and pain points. They can design and execute research studies, including usability tests, surveys, field studies, diary studies, and in-depth interviews.

Key responsibilities include leading user research initiatives to understand customer needs, behaviors, and pain points across our digital products. This includes designing and executing research studies, translating research findings into personas, journey maps, and experience frameworks, and collaborating with UX/UI designers, product managers, and engineering teams to embed user insights into product roadmaps.

  • Conduct user research to identify customer needs, behaviors, and pain points.
  • Design and execute research studies to gather data and insights.
  • Translate research findings into actionable recommendations for product development.
  • Collaborate with cross-functional teams to ensure user insights are integrated into product roadmaps.
Requirements
  • Bachelor's/Master's degree in Human-Computer Interaction, Cognitive Psychology, Design, or related field.
  • 3–5 years of experience as a UX Researcher or in a similar role within digital-first organizations.
  • Strong expertise in usability testing, contextual inquiry, interviews, surveys, heuristic evaluations, and A/B testing.
  • Experience working with tools like Dovetail, Maze, Lookback, Optimal Workshop, UserTesting, Google Analytics, Mixpanel, or Amplitude.
Preferred Skills
  • Prior experience in BFSI, fintech, or large-scale B2C products.
  • Familiarity with UX design tools for collaboration.

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