Trade Finance Operations Specialist

4 weeks ago


Mumbai, Maharashtra, India DBS Bank Full time

Job Summary

DBS Bank is seeking a skilled Trade Finance Operations Specialist to join our team. In this role, you will be responsible for processing Trade Finance transactions, maintaining client services, and managing stakeholder relationships.

Key Responsibilities

  • Process Trade Finance transactions in accordance with internal processes and external guidelines.
  • Maintain client services to the desired level and manage stakeholder relationships.
  • Handle and manage Trade Finance products, including exports, domestic, and factoring transactions.
  • Strengthen relationships with stakeholders and client-facing branches by resolving trade queries and issues promptly.
  • Participate in internal and external audits and ensure the unit is audit-ready at all times.
  • Meet SLA/delivery cut-offs and maintain discipline around leaves and working timelines.
  • Train fellow team members on subject matters as needed.

Requirements

  • Good knowledge of Trade Products, including Documentary Letters of Credit, Exports & Domestic Collections/Financing, ARP, Fund Transfer, and Swifts.
  • 2-3 years of work experience in handling Trade Finance products.
  • Understanding of ICC publications - UCP600, ISBP, URR, URC, and AML & Sanctions policies.
  • Strong analytical and interpersonal skills.
  • Ability to handle customer complaints, enquiries, and queries, and interact with beneficiary/beneficiary bank/issuing bank regarding trade transactions.

Preferred Qualifications

  • Graduate/Post-Graduate degree.

Core Competencies

  • Process Management.
  • Strategizing and Problem-Solving skills.

Technical Competencies

  • Knowledge of MS Office package - Excel, Word, Power Point.
  • Good computer skills.
  • Overview of systems used in Cash Operations.

Work Relationship

  • Product Business.
  • Business Teams.
  • Regional Counterparts.

DBS India - Culture & Behaviors

  • DBS is committed to building a culture where all employees are valued, respected, and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.


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