Trade Finance Operations Specialist
4 weeks ago
Job Summary
DBS Bank is seeking a skilled Trade Finance Operations Specialist to join our team. In this role, you will be responsible for processing Trade Finance transactions, maintaining client services, and managing stakeholder relationships.
Key Responsibilities
- Process Trade Finance transactions in accordance with internal processes and external guidelines.
- Maintain client services to the desired level and manage stakeholder relationships.
- Handle and manage Trade Finance products, including exports, domestic, and factoring transactions.
- Strengthen relationships with stakeholders and client-facing branches by resolving trade queries and issues promptly.
- Participate in internal and external audits and ensure the unit is audit-ready at all times.
- Meet SLA/delivery cut-offs and maintain discipline around leaves and working timelines.
- Train fellow team members on subject matters as needed.
Requirements
- Good knowledge of Trade Products, including Documentary Letters of Credit, Exports & Domestic Collections/Financing, ARP, Fund Transfer, and Swifts.
- 2-3 years of work experience in handling Trade Finance products.
- Understanding of ICC publications - UCP600, ISBP, URR, URC, and AML & Sanctions policies.
- Strong analytical and interpersonal skills.
- Ability to handle customer complaints, enquiries, and queries, and interact with beneficiary/beneficiary bank/issuing bank regarding trade transactions.
Preferred Qualifications
- Graduate/Post-Graduate degree.
Core Competencies
- Process Management.
- Strategizing and Problem-Solving skills.
Technical Competencies
- Knowledge of MS Office package - Excel, Word, Power Point.
- Good computer skills.
- Overview of systems used in Cash Operations.
Work Relationship
- Product Business.
- Business Teams.
- Regional Counterparts.
DBS India - Culture & Behaviors
- DBS is committed to building a culture where all employees are valued, respected, and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
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