
Help Desk Specialist
7 days ago
At Ticketmaster, we're seeking a highly skilled Help Desk Specialist to join our team. As a key member of our support function, you'll play a vital role in delivering exceptional customer service and ensuring that our fans receive timely and accurate assistance with their ticket-related queries.
In this dynamic and fast-paced environment, you'll be responsible for managing our intake queues daily, triaging requests into the corresponding categories, and collaborating with our teams across Live Nation Entertainment brands and markets to resolve fan inquiries efficiently.
You'll track and manage all in-flight requests, including agent requests, follow-ups, and error reports, ensuring that errors are cleared promptly and escalated to the Product and Development teams as required. Additionally, you'll provide leadership with weekly reporting on requests being processed, common themes, and error handling & platform SLAs.
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Help Desk Professional
5 days ago
Gurgaon, Haryana, India HaaNaa Full timeHaaNaa is a leading provider of innovative solutions, seeking a Help Desk Professional to join our team.">In this role, you will be the frontline ambassador for our brand, playing a crucial role in ensuring our customers have an exceptional experience with our products and services.You will interact with customers via various channels, including phone,...
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L1 Help Desk Agent
3 weeks ago
Gurgaon, Haryana, India myGwork Full timeThis job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are...
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L1 Help Desk Agent
2 weeks ago
Gurgaon, Haryana, India myGwork - LGBTQ+ Business Community Full timeJob DescriptionThis job is with Kyndryl, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We...
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L1 Help Desk Agent
3 weeks ago
Gurgaon, Haryana, India 5100 Kyndryl Solutions Private Limited Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
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L1 Help Desk Agent
3 weeks ago
Gurgaon, Haryana, India Kyndryl Full timeJob DescriptionWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The...
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Help Desk Expert
7 days ago
Gurgaon, Haryana, India NIIT Full timeAbout the JobWe are seeking a skilled Technical Support Specialist to join our team, responsible for providing top-notch customer service and technical support to our clients.RequirementsTo succeed in this role, you will need:Professional experience in customer engagement Experience in escalation management Strong communication skills with excellent verbal...
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Executive - Help Desk
4 weeks ago
Gurgaon, Haryana, India JLL Full timeJLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...
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Technical Support Specialist
3 days ago
Gurgaon, Haryana, India Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our IT Service Desk team. As a key member of our support team, you will be responsible for providing timely and efficient technical assistance to our end-users.Key Responsibilities:Respond to inbound calls and electronic requests from end-users in a timely and efficient...
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Service Desk Specialist
4 weeks ago
Gurgaon, Haryana, India Vemploy Recruitment Consulting Full timeTechnical Service Desk Specialist (Bilingual: German or Spanish) We are seeking a highly skilled Technical Service Desk Specialist fluent in German or Spanish to provide exceptional technical support to our global clients. Key Responsibilities Technical Support Act as the first line of support for IT-related incidents and service requests. Diagnose and...
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Service Desk Specialist
5 days ago
Gurgaon, Haryana, India Benchmark Management Solutions Full timeWe are seeking a skilled Service Desk Specialist to join our team at Benchmark Management Solutions in Gurugram, India.About the PositionThis is an exciting opportunity for experienced professionals to leverage their technical skills and expertise to deliver exceptional customer support and service.Key Responsibilities:Manage and resolve customer inquiries...
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Help Desk Specialist
4 days ago
Gurgaon, Haryana, India Hti Manpower Outsoursing Services Private Limited Full timeAbout the Job">We are seeking a highly motivated and detail-oriented Customer Support Executive to join our team. The successful candidate will be responsible for handling customer inquiries and providing effective resolutions.">Responsibilities">* Provide exceptional customer service by responding to customer inquiries in a timely and professional manner.*...
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IT Support Specialist
4 weeks ago
Gurgaon, Haryana, India Sago Full timeSago is seeking an experienced IT Support Specialist to join our global IT Help Desk team. This role is responsible for delivering technical assistance and support for computer systems, hardware, and software. The IT Support Specialist will handle user inquiries, troubleshoot issues, and ensure timely and professional resolution of system and user...
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IT Support Specialist
4 weeks ago
Gurgaon, Haryana, India Sago Full timeSago is seeking an experienced IT Support Specialist to join our global IT Help Desk team. This role is responsible for delivering technical assistance and support for computer systems, hardware, and software. The IT Support Specialist will handle user inquiries, troubleshoot issues, and ensure timely and professional resolution of system and user...
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Help Desk Associate
7 days ago
Gurgaon, Haryana, India REA Cyber City Full timeWhat You'll Do">As a Technical Support Associate, you'll be part of our End User Computing team within the Tech and Data team. Your primary responsibility will be to provide outstanding tech support ensuring local and remote employees are happy and productive by empowering them with the best technology.">Key Responsibilities">Provide face-to-face and remote...
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Technical Support Specialist
7 days ago
Gurgaon, Haryana, India NIIT Full time**Company Overview**">Niit provides comprehensive and scalable managed training services for learning administration that maps directly to customer needs.Our global presence allows us to offer a wide range of training programs tailored to our clients' requirements. With 18 languages offered, we cater to diverse customers worldwide. We have designed over...
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Front Desk Executive
2 weeks ago
Gurgaon, Haryana, India Emoneeds Full timeJob DescriptionCompany DescriptionEmoneeds was created with a focus on catering to mental and emotional health needs. We aim to maximize an individual&aposs performance, happiness, and quality of life. Our team of expert psychiatrists and clinical psychologists work collaboratively with teens, adults, and families to provide holistic, evidence-based, and...
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EP&P Manager, Service Desk
3 weeks ago
Gurgaon, Haryana, India Boston Consulting Group Full timeWho We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...
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EP&P Manager, Service Desk
4 weeks ago
Gurgaon, Haryana, India Boston Consulting Group Full timeWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...
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EP&P Manager, Service Desk
3 weeks ago
Gurgaon, Haryana, India Boston Consulting Group Full timeWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...
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International Help Desk Specialist
4 days ago
Gurgaon, Haryana, India Cosmofeed Full timeCosmofeed offers a unique opportunity to join a fast-growing startup and contribute to the growth of international customer support. We seek dedicated professionals with a passion for delivering exceptional customer experiences and a knack for troubleshooting technical issues.About the JobThis role involves supporting international clients via chat, email,...