Senior Documentation Specialist

4 days ago


Pune, Maharashtra, India Pivotal Full time

Pivotal is seeking a highly skilled Senior Documentation Specialist to join our team. As a key member of our Technical Publishing Team, you will be responsible for creating and maintaining high-quality technical documentation for our software products.

The ideal candidate will have 8 years of experience in technical writing for software products or technology services. You will be proficient in technical writing tools such as Confluence, MS Word, Adobe Acrobat, or others. Familiarity with software development processes, such as Agile and Scrum, is also a plus.

As a Senior Documentation Specialist, you will work closely with developers, product managers, UX/UI designers, and support teams to understand and document software features. You will also act as a bridge between technical teams and non-technical stakeholders to ensure clear communication.

Your role will involve:

  • Creating and maintaining technical documentation, including user guides, API documentation, installation guides, and system architecture overviews
  • Collaborating with subject matter experts (SMEs) to gather technical information and ensure accuracy
  • Edit and proofread documentation to ensure clarity, consistency, and adherence to company standards

You will be responsible for developing content that aligns with the needs of diverse audiences, from highly technical developers to non-technical end-users. You will also incorporate visuals, diagrams, and flowcharts to enhance understanding.

The successful candidate will have excellent written and verbal communication skills, strong organizational and multitasking abilities, and the ability to simplify complex concepts for diverse audiences.



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