Manager - Knowledge Management

2 weeks ago

Dindigul, Tamil Nadu, India beBeeKnowledge Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

A leading global organization seeks a highly skilled Knowledge Transfer Manager to drive excellence in knowledge-sharing across the organization.

The successful candidate will be responsible for designing and implementing comprehensive roadmaps for knowledge transfer and management, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams during transitions and platform changes.

The role involves collaborating with cross-functional teams to identify skill gaps and training needs, developing and maintaining training content, manuals, and e-learning modules, and conducting engaging training sessions for new hires, upskilling, and process changes.

Required Skills and Qualifications
  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles.
  • Exceptional understanding of critical success factors for GBS as a reliable, effective, and efficient business service provider.
  • Familiarity with compliance, audit requirements, and internal controls.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.
  • Experience with Learning Management Systems (LMS) and e-learning tools.
  • Solid history of designing and delivering training programs for systems and processes.
  • Strong analytical skills to assess training effectiveness and drive continuous improvement.
  • Ability to manage multiple training projects in a fast-paced, global environment.
  • Excellent facilitation, communication, and stakeholder engagement skills.
  • Strong communicator / Ability to lead and influence others.
Benefits

This role offers a unique opportunity to develop and implement training programs that drive operational excellence and support financial transformation.

Others

The successful candidate will have a strong educational background, preferably in HR or Training, and relevant certifications such as CPTM/ATD or Certification like Dynamics 365 Finance Functional Consultant Associate/Finance and Operations Apps Solution Architect Expert, Oracle Cloud ERP, SAP FICO/ HR systems.

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