
IT Support Professional
22 hours ago
Job Overview:
We are seeking a highly skilled IT Support Professional to provide timely and effective technical support to our global customer base.
The ideal candidate will have experience in providing BPO or service industry-related technical assistance, with a solid understanding of networking concepts, computer hardware, software, and operating systems such as Windows, macOS, Android, and iOS.
Main Responsibilities:
- Deliver exceptional customer experiences by resolving technical issues efficiently and effectively.
- Provide expert-level technical assistance on telecom, VoIP, networking, and general communication services.
Essential Qualifications:
- Technical Expertise: Proficient in server, network, and telecom support.
- Communication Skills: Strong listening skills with the ability to understand and resolve complex customer issues.
- Learning Orientation: Commitment to staying updated on relevant products, services, and technologies.
About This Opportunity:
This is an exciting chance to join a dynamic organization dedicated to delivering exceptional customer service and support.
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