Expert Knowledge Manager
4 weeks ago
We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations.
As a Key Player in our Knowledge Management team, you will be responsible for enhancing knowledge management within the organization. You will gather, organize, and analyze information to improve decision-making processes, enhance efficiency, and drive innovation.
This role is crucial in facilitating knowledge sharing, collaboration, and continuous learning among employees, leading to improved performance and competitive advantage for the organization.
Your main focus will be on creating and maintaining knowledge bases and documentation of best practices. You will be responsible for applying metadata changes to existing knowledge, managing overall content health, and ensuring accurate and latest information is available to all employees.
You will also collaborate with various teams and stakeholders to implement knowledge management objectives, conduct research, and support the development of knowledge management tools and systems.
The estimated salary for this role is $80,000 per year, depending on experience and qualifications. This includes a competitive package of benefits, including a modern laptop, internet allowance, phone allowance, and a flexible and multicultural workplace at an innovative and global company.
Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.
About Us
We believe in the importance of personal development and ambitions in our company's success. We coach you on the job and help you explore and develop your interpersonal skills. Your development is our number one priority, and we want to empower you to grow and thrive in your career.
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