Global Customer Service Associate

5 days ago


Bengaluru, Karnataka, India Mphasis Full time

**Company Overview**

Mphasis is a leading provider of technology and outsourcing services, offering a range of solutions to help businesses succeed.

**Salary & Benefits**

We offer a competitive salary package that includes benefits such as health insurance, retirement plans, and paid time off. Estimated annual salary: $35,000 - $50,000.

**Job Description**

We are seeking a skilled Global Customer Service Associate to join our team in Bangalore. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, resolving customer issues, and providing excellent service.

**Required Skills & Qualifications**

To be successful in this role, you will need:

  • Strong English verbal language skills to handle free-flowing and difficult conversations on calls.
  • The ability to actively listen and question with purpose and in clear, concise, and understandable English.
  • Flexible scheduling to work rotational and night shifts.
  • 6-12 months of experience in International Customer Service and Collections.

**Work Environment**

You will be working in a dynamic and fast-paced environment at the Bagmane World Technology Centre. Our office provides a comfortable and modern workspace with all the necessary amenities.



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