Global Customer Service Associate
5 days ago
**Company Overview**
Mphasis is a leading provider of technology and outsourcing services, offering a range of solutions to help businesses succeed.
**Salary & Benefits**
We offer a competitive salary package that includes benefits such as health insurance, retirement plans, and paid time off. Estimated annual salary: $35,000 - $50,000.
**Job Description**
We are seeking a skilled Global Customer Service Associate to join our team in Bangalore. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, resolving customer issues, and providing excellent service.
**Required Skills & Qualifications**
To be successful in this role, you will need:
- Strong English verbal language skills to handle free-flowing and difficult conversations on calls.
- The ability to actively listen and question with purpose and in clear, concise, and understandable English.
- Flexible scheduling to work rotational and night shifts.
- 6-12 months of experience in International Customer Service and Collections.
**Work Environment**
You will be working in a dynamic and fast-paced environment at the Bagmane World Technology Centre. Our office provides a comfortable and modern workspace with all the necessary amenities.
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