Business Functional Expert

4 weeks ago

Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full time

As a Business Functional Expert at F335 Deutsche India Private Limited, Bangalore Branch, you will play a critical role in the Listed Derivatives (Exchange Traded Derivatives) business. The team offers execution and clearing services for firm clients and internal franchise desks who wish to execute and/or clear listed derivatives (futures and options) across global execution venues (exchanges) and CCP's (Clearing Houses).

The LD business caters to clients in Europe, US and APAC and is supported by dedicated operational teams across the globe. Your key responsibility will be to manage all communications directly with the clients on all trade related queries in both verbal & written form.

Key Responsibilities

  • Manage all communications directly with the clients on all trade related queries in both verbal & written form.
  • Provide due diligence on all downstream systems for EMEA/US supported exchanges to ensure proper trade capture; including all pertinent data for DB cleared client business.
  • Research and resolve issues and inquiries regarding exchange facing trades.
  • Liaise with clients, client service, trade support, trading desks, reconciliations teams, and outside firms in a timely manner to efficiently process all Top Day business and resolve any outstanding issues.
  • Interact with internal & external contacts for resolution of trade and settlement issues, meeting regular process deadlines and meeting/exceeding client expectations.

Requirements

  • Futures & Options business and market knowledge.
  • Experience in a client facing role.
  • Ability to analyze data to determine root cause of problems.
  • Good communication and interpersonal skills.
  • Ability to take ownership, prioritize work and mange time effectively.
  • Sound MS Office skills in particular MS Excel.
  • Ability to work under tight deadlines.
  • Flexibility in working hours.

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