Contact Center Senior
3 weeks ago
Contact Center Sr. Overview
Advanced Hair Studio is seeking a highly skilled Contact Center Sr. to join our team. The ideal candidate will have a strong background in telesales, excellent customer service skills, and the ability to work in a fast-paced environment.
Main Responsibilities:
- Follow up with customers via phone or email to schedule appointments and provide information about company services and products.
- Manage inquiries and record requests in given forms and software.
- Continued product education to better service customer calls.
Requirements:
- One or more years of experience in telesales in a high-volume, fast-paced environment.
- Strong customer service and telesales skills.
- Experienced with web-based applications and Windows.
What We Offer:
Advanced Hair Studio offers a competitive salary, opportunities for career growth, and a dynamic work environment.
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