Chat Process Liaison

5 hours ago

Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 18,000 - ₹ 27,000

Job Title: Chat Process Executive

We are seeking a highly skilled and motivated individual to join our team as a Chat Process Executive. As a key member of our operations, you will be responsible for managing customer interactions through chat platforms, providing exceptional service and ensuring seamless communication.

Key Responsibilities:

  • Respond to customer inquiries and concerns via chat in a timely and professional manner
  • Resolve customer issues and complaints efficiently and effectively
  • Collaborate with internal teams to ensure consistent and high-quality service delivery

Requirements:

  • Bachelor's degree in any field
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities
  • Proficient in using chat platforms and software applications

Benefits:

  • Competitive salary package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

Additional Information:

  • This is a full-time role requiring a minimum of 5 hours per shift, with flexible scheduling to accommodate different needs
  • The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent problem-solving and analytical skills

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