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As a skilled Client Service Analyst, you will be responsible for providing exceptional support to clients across all market entry, on-boarding, KYC, account opening, and account maintenance related queries.
Key Responsibilities:- Support clients with seamless on-boarding processes, ensuring timely and efficient resolution of queries.
- Collaborate closely with cross-functional teams to promote corporate bank and securities services, and resolve any roadblocks hindering deal closure.
- Liaise with international teams to maintain globally consistent high standards in service solutions for clients.
- Coordinate implementation efforts with onshore teams to ensure successful client engagement.
Requirements: A minimum of 3 to 5 years of experience in client services within the securities industry, excellent communication skills, and the ability to handle day-to-day client requirements while liaising with internal stakeholders.
In this role, you will thrive in a dynamic work environment where employees feel empowered to excel together every day. We value responsible decision-making, commercial acumen, proactive attitude, and collaborative mindset.
