Business Operations Specialist

1 week ago


Mount Abu, Rajasthan, India beBeeOperation Full time ₹ 40,00,000 - ₹ 80,00,000
Operations Associate Job Description

Our organization is seeking an experienced Operations Associate to support the daily operations of our life insurance business. This role involves handling a range of tasks, including:

Key Responsibilities:

  • Process post-issue service requests, such as address changes and beneficiary updates.
  • Handle routine maintenance tasks, including corrections to policy data and transaction reversals.
  • Maintain and update policy records in administration systems according to standard operating procedures.
  • Collaborate with TPAs, internal teams, and custodians to resolve discrepancies and ensure service quality.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.
  • Ensure service levels and turnaround times are met according to SLA requirements.

Requirements:

  • Graduation in any stream; Commerce Graduate preferred.
  • 1+ year of working experience (Life insurance domain) that required focus on quality, attention to details, accuracy, and accountability for work product.
  • Experience in a professional/office environment requiring regular scheduled shifts.
  • Experience using a computer with Windows PC applications, including keyboard navigation and learning new software tools.
  • Effective English business communication skills for exchanging information with clients.
  • Ability to solve basic mathematical problems.
  • Basic Email/Letter writing skills.
  • Good understanding of MS Excel and MS-Outlook.

Benefits:

This role offers a challenging and rewarding opportunity to contribute to the success of our organization. If you have a strong background in life insurance and excellent communication skills, we encourage you to apply.



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