Senior Technical Solutions Engineer

2 days ago

Bareilly, Uttar Pradesh, India beBeeImplementation Full time US$ 90,000 - US$ 1,40,000
Technical Implementation Specialist

We are seeking an expert to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments.

The successful candidate will be responsible for:

Customer Onboarding & Enablement
  • Lead end-to-end onboarding for enterprise customers on multiple cybersecurity products
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
  • Align solution deployment/configuration/optimization with customer business goals, security policies, and compliance requirements.
Technical Implementation
  • Assist with the deployment and configuration of cybersecurity agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
  • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o.
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
Customer Success & Adoption
  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
  • Educate and guide customers on platform capabilities, security use cases, and best practices.
  • Design and manage onboarding plans, training sessions, and success criteria tracking.
Required Skills & Qualifications
  • 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).
  • Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts.
  • Exposure to cloud platforms (AWS, Azure, GCP, OCI)
  • Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.
Benefits

The ideal candidate should have a strong analytical mind, excellent communication skills, and the ability to simplify complex topics for technical and non-technical stakeholders alike.

Able to work independently and manage multiple onboarding projects simultaneously, with a flexible working schedule to meet the demands of the role.

Collaborative and empathetic approach to building customer relationships, with a proven track record of delivering successful outcomes.

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