Call Center Representative

1 week ago

Mount Abu, Rajasthan, India beBeeCustomerService Full time ₹ 43,20,000 - ₹ 86,40,000
Job Opportunity

This role involves providing customer service and handling telephone inquiries, requests, and complaints in a professional manner.

Key Responsibilities:
  • Assess and resolve customer queries via phone calls with sound judgment and decision-making skills.
  • Utilize established procedures for each service request to make informed decisions.
  • Manage and update daily customer interactions on an account-by-account basis.
  • Achieve key performance targets by focusing on efficiency measures.
Requirements:
  • Strong verbal and written communication skills are essential.
  • Ability to adopt a neutral accent and adapt to US culture is crucial.
  • Resolving customer queries at the first point of contact is vital.
  • Delivering exceptional customer experiences is paramount.

By joining our team, you will have the opportunity to develop your skills and advance your career in customer service. Our company values commitment, teamwork, and continuous improvement, making it an excellent choice for those seeking a rewarding work environment.

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