
Beauty Manager
2 weeks ago
Job Summary:
We are seeking an experienced and skilled Beauty Head to lead our Beauty Department and drive service sales, customer satisfaction, and operational excellence.
About the Role:
- As a Beauty Head, you will be responsible for leading a team of beauty professionals and ensuring that we deliver exceptional service to our customers.
- You will work closely with the Slimming Head, Derma team, and Marketing/BTL department to drive cross-functional growth and activations.
- Our ideal candidate will have strong technical knowledge in skin & hair services, excellent leadership and communication skills, and a proven track record of achieving targets.
Key Responsibilities:
- Achieve sales targets and drive upselling, cross-selling, and renewals by effectively managing the Beauty team and providing outstanding customer service.
- Maintain high service standards and conduct client consultations and resolve concerns promptly and professionally.
- Ensure timely package execution and follow-ups, and maintain SOP adherence, hygiene, and equipment upkeep.
- Recruit, train, and motivate the Beauty team, allocate work, manage rosters, and monitor performance regularly.
- Conduct regular meetings, share promotions/incentives, and resolve grievances in a fair and efficient manner.
Competencies:
- Strong technical knowledge in skin & hair services, sales-driven with proven ability to achieve targets.
- Excellent leadership, communication & interpersonal skills, client-centric with strong problem-solving ability.
About Us:
We are a dynamic and innovative organization committed to delivering exceptional service to our customers. If you are passionate about beauty and leadership, we would love to hear from you
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