
Senior International Client Care Specialist
2 days ago
We offer an exciting opportunity for a skilled and experienced Customer Service professional to join our team as a Senior International Representative. You will play a key role in delivering exceptional service to our customers across international markets.
As a Senior Customer Support Representative, you will work with top realtors in Ontario, resolving order queries, providing solutions, and delivering outstanding support. If you excel in fast-paced environments and enjoy working independently, this role is perfect for you.
The ideal candidate will possess:
- Strong problem-solving skills under pressure.
- A high level of professionalism and punctuality.
- Excellent customer service skills and communication abilities.
- Effective organizational and multitasking skills in dynamic environments.
We require candidates with:
- Excellent English language communication skills for phone, chat, and email support.
- A laptop, headphone, smartphone, and reliable high-speed internet connection.
- Proficiency in Microsoft Office tools and software, with a willingness to learn new tools.
Our recruitment process includes:
- Remote interview
- Headquarters (Canada) office interview
- Trial period of one week or two weeks
Job Type: Full-time, Work from home
Shift: Monday to Friday, 9 hours between 5:30 pm and 9:00 am, with weekend availability.
At Realmedia-Careers, we deliver innovative multimedia solutions that provide an incredible customer experience. We serve thousands of agents in Ontario and offer a range of benefits, including the opportunity to work with top realtors and develop your skills in a fast-paced environment.
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