Customer Service Delivery Expert

1 week ago


Indore, Madhya Pradesh, India Elite Manpower & Training Academy Full time

Elite Manpower & Training Academy is seeking a highly motivated Customer Service Delivery Expert to join our team.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities.

Key Responsibilities:

  • Deliver exceptional customer service by managing inbound and outbound calls.
  • Address customer queries, provide solutions, and ensure prompt issue resolution.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with the team to achieve service excellence and meet performance targets.

Required Skills and Qualifications:

  • Strong verbal communication skills in English and Hindi.
  • Excellent problem-solving abilities with a customer-centric approach.
  • Proficiency in handling computer systems and CRM tools.

Benefits:

  • A competitive salary of 16,000 - 21,000 per month (fixed) + performance-based incentives.
  • Comprehensive training and skill development programs.
  • Opportunities for career advancement in a professional and supportive work environment.

About Us:

  • We are a dynamic organization committed to delivering exceptional customer experiences.
  • We believe in investing in our employees' growth and development.
  • We offer a collaborative and inclusive work environment that fosters creativity and innovation.


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