Front Office Coordinator

1 month ago


Thiruvananthapuram, Kerala, India Kindroid Full time
Job Title: Front Office Assistant

Kindroid.ai is a leading provider of outsourced customer service and technical support, combining AI technology with human expertise to deliver exceptional customer experiences.

Our team is seeking a highly organized and detail-oriented Front Office Assistant to join our Gurugram-based team. The successful candidate will be responsible for managing phone calls, scheduling appointments, and providing administrative support to ensure seamless daily operations.

Key Responsibilities:

  • Manage phone calls and respond to customer inquiries in a professional and courteous manner
  • Schedule appointments and maintain accurate records of client interactions
  • Provide administrative support to the team, including data entry, filing, and other tasks as needed
  • Utilize clerical skills to support daily operations and ensure efficient workflow
  • Develop and maintain strong relationships with clients and internal stakeholders
  • Stay up-to-date with industry trends and best practices in customer service and support

Requirements:

  • Excellent interpersonal and communication skills
  • Experience in appointment scheduling and administrative assistance
  • Clerical skills and proficiency in Microsoft Office applications
  • Strong organizational and time management abilities
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in a customer service or office support role is a plus

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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